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False Information on Web and Social Media: A Survey

ACM Computing Surveys · 2018

In brief

Comprehensive survey of false information on web and social media, categorizing misinformation and disinformation by intent and knowledge content. Covers mechanisms of deception (bots, sockpuppets), impact across platforms, distinguishing characteristics of false versus true information, and detection algorithms spanning feature engineering, graph-based, and temporal propagation approaches.

Contributions

  • Systematic categorization of false information based on intent (misinformation vs. disinformation) and knowledge (opinion-based vs. fact-based)
  • Analysis of actors (humans, bots, sockpuppets) and rationales driving successful deception
  • Examination of impact metrics and measurable consequences of false information
  • Detailed characterization of linguistic, temporal, network, and behavioral differences between false and true information
  • Survey of three major detection algorithm categories: feature-based, graph-based, and modeling-based approaches
  • Discussion of open research challenges and future directions

Method

The survey organizes false information along two dimensions: intent (whether created to deceive) and knowledge content (whether grounded in verifiable facts). This produces four categories: misinformation (unintentional false claims), disinformation (intentional deception), opinion-based false information (subjective claims with no absolute truth), and fact-based false information (contradicts verifiable facts). The authors then examine mechanisms by which false information succeeds despite humans being poor judges of accuracy (typically 53–78% accuracy across experiments). Bots and sockpuppets amplify deceptive content at scale; these accounts hold central positions in information networks, enabling rapid spread. The survey catalogs research on false reviews (in e-commerce), hoaxes (on collaborative platforms), and fake news (in social media), synthesizing findings across 121 referenced papers categorized by platform and methodology.

Detection

Detection algorithms fall into three categories:

Feature-based detection: Extract textual, user, temporal, or metadata features and apply machine learning (text similarity, sentiment, linguistic cues). For fake reviews, effective features include review title-body mismatches, cosine similarity between reviews, and sentiment patterns. Algorithms achieve 78–86% AUC on review tasks.

Graph-based detection: Model users and items as graphs where edges represent interactions (reviews, follows, shares). Algorithms leverage homophily (honest users give honest ratings, bad users exploit network position) and belief propagation to identify fraudulent nodes. FraudEagle and related techniques achieve ~78% ROC AUC on fake review datasets.

Temporal and propagation-based detection: Track time-series patterns in ratings, review arrival rates, and cascade properties. Algorithms identify bursts in suspicious activity, anomalies in inter-rating times, and propagation patterns inconsistent with real information spread. LocalAR and CAPT-MDTS show efficacy in detecting coordinated review fraud.

Results

No single unified benchmark exists for all false information types, but algorithms on large-scale datasets achieve:

  • Fake reviews: 78–86% precision/AUC across Yelp, Amazon, TrustPilot
  • Fake news detection: Varies by dataset; graph and feature methods show high effectiveness
  • Hoax and rumor detection: Propagation-based methods show promise on controlled datasets
  • Key finding: Fact-based false information tends to be longer, generates more disbelief and confusion, spreads faster across multiple platforms, and gets deleted while debunking survives

Notes

Foundational survey that established categorical framework still widely used. The intent/knowledge taxonomy elegantly separates legal/ethical considerations from technical challenges. Strong coverage of detection methods provides good entry point for newcomers. Some sections (2016 data, specific platform dynamics) are dated; follow-ups on deepfakes, LLM-generated content, and cross-platform coordination remain open. Paper emphasizes humans' poor detection ability, motivating algorithmic approaches. Extensive bibliography (121 references) provides pathways into specific subfields.

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Summarized from the full text. Added 2026-11-10 from a submission by reza. Every statement on this page traces back to the source.